Below FAQs are some common concerns of our clients before purchasing the product, if you have other questions, please just send it to kidstudio.seller@gmail.com.
On the left hand side, you will see all filters where you can check your size and items of your choice. You can go back again and clear all to see the entire range.
You can check our size chart from last image of every product or from the size guide.
You can find the fabric details in every product listing under description.



Delivery and Returns
Most of our products are delivered within 2-3 business days.But due to Coronavirus (COVID-19) delivery may get affected. Once the order is dispatched from our warehouse you will receive SMS or email from our courier partner for tracking the order.



Payments
We accept payments from all major banks credit card, debit card, net banking, UPI-
  • Credit/Debit Card
  • Net Banking
    • SBI
    • HDFC
    • ICICI
    • AXIS
    • KOTAK
    • IOB
  • UPI
  • Wallets
    • PAYTM
    • PhonePe
    • Freecharge
    • OLAMoney
    • Airtel
    • Oxigen
    • Jio Money
    • HDFC – PAYZapp
    • PAYCash Card
    • YES PAY
You may WhatsApp us by clicking on this WhatsApp link and request us. Kindly send your name, order number and mobile number used to place the order and your request and we will do the needful.
Shipping is free on prepaid orders only. We charge Rs. 100 per order for COD. For COD enter your address and Pin code on the checkout page to check if COD is available in your location.
Since we have kept shipping charges free, customer has to pay no duty.
Yes, we accept payments from international credit cards. We ship to UAE as of now. International shipping rates will be available on the checkout page. For international shipping policy and charges.



Orders
Customer can cancel the order before it is dispatched from our warehouse. After that one can only return or exchange the product.

To make changes in order customer can contact us and we can guide them throughout required process.
  1. WhatsApp
  2. Email
  3. Return Portal
You may WhatsApp us by clicking on this WhatsApp link and request us. Kindly send your name, order number and mobile number used to place the order and your request and we will do the needful.
We dispatch all our products within 24hrs of receiving order. And most of our orders are delivered within 2-3 business days. Once the order is dispatched from our warehouse, you will receive SMS or email from our courier partner for tracking the order. Some delays might occur as we open up during COVID.

You may also contact us through the below links with your name, order number and mobile number used to place the order and will get back to you.
  1. WhatsApp Links
  2. Email
You will receive the refund in the same format as you paid within 2-3 working days.
You can raise a return request from the return portal. During offers kindly check the return and exchange policy page for terms and conditions. Here is the link - https://kidstudio.in/pages/return-and-cancellation-policy
You can contact us from contact us page or call us and send us some details regarding what went wrong. Images would be very useful. We will replace the product.

Details required- Name, email address, phone number, order number, issue and images-
Due to technical error or stock limitation if customer receives partial order, the same will be noted in the invoice. We will ship the product immediately as the item is in stock. You may cancel and ask for a refund or a credit note for future use if you do not want the late shipped item any more.
You can contact us from Contact Us page or call ,Whatsapp or email usand send us some details about what went wrong. We will replace the product.

Details required- Name, email address, phone number, order number and issue.
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