All the purchases that were made for the B2G2 FREE - Junior's Jackpot offer are non-refundable and non-exchangeable. That is no return or exchange is available for these orders.
Customer can cancel the order from "Return Portal", which is present in the footer part of website. From there customer needs to enter his order number and phone number used for placing that order. Alternatively, customer can email us from contact us page with order details and we can help with order cancellation.
RETURN AND CANCELLATION POLICY FOR NORMAL ORDERS
You can return or exchange any item within a period of 7 days from the date of purchase. NO QUESTIONS ASKED!
We ensure that we give enough pictures to show the product up close and you may be rest assured that our clothes will surely match with the images. Regarding size, we advise that you look up our size chart and match it with your kid’s measurements so that you may get the best fit for your child.
We will give you a full refund in the event we are not able to satisfy your requirement for a product or a size change.
In case of prepaid orders, full payment will be credited to customer original payment mode post receipt of the items in its original packing. For COD, the credit will be done to your bank account as per your instructions. All refunds will be done within 24 to 48 hours of receiving the returned items. You may also opt for a store credit which will be given in a form of a discount coupon valid for a period of one year.
Click on the "Return Portal" and input your order number and email id for initiating returns or exchanges. You will find the return portal at the end of each page view in the footer of the website.
Guidelines for a valid return
- Product & Accessories, if any, should be in original condition
- Tags should be retained and returned on the garment
- Product should be unused